Extremely impressed customer service.

It took extreme patience to find a person who could speak Afrikaans in Telkom. Not only did Jesse help me in my mother tongue and very fluent as well. Being unemployed and trying to save every where I was requesting a down grade as I still needed the service but not all of it. He had the world of patients with me explaining every service and how I can save. This man needs a medal! He then told me about the 25% discount I qualify for. This was mentioned to me previously by a Telkom Lady. When I have not received the discount, I phoned back and was told I must have misunderstood and this is not the case! Wonder a both wonder I received a SMS confirming my reduced rate! Thank you Jesse Kock you make Telkom proud!