Extremely horrible service.

<p>I have been having some serious problems with my internet these past 5 months. Sitting on the website live chat daily for a month without and answer. Sending e-mails without any replies. Phoning the customer support only to have them tell me that they do not understand what my problem is and that there is nothing they can do about it. Going onto the MyBroadband forums, posting on there hoping for a reply, nothing. Even going into the shops to have them tell me that I need to call the support centre anyway.<br /><br />I have finally received some help last week on the 16th of May. A nice lady phoning me, explainging everything to her. She understands, passes it through to a technician, the technician pitches and tells me that he is going to give it through to a specialist. I feel like there is hope, only to receive an SMS telling me that the problem has been resolved and yet it still persists. Not even to mention that my line drops especially when I uplaod something.<br /><br />Now I do not know what to do anymore. My ping when connecting to a 128 tick server hits 600 permanent and never drops. Which makes it highly unlikely to 1. Work on those servers (I do web development) and 2. Actually game on those servers as I am a professional gamer. And yet no one can tell me what's wrong with my line.<br /><br />I had a ping of 10 to JHB servers with a 2 meg line, quality dropper, upped the line to a 10 meg and the problem still persists. <br /><br />Telkom, please do something about this. This is pathetic.</p>