Extremely frustrating

1. Changed address and requested a line move in first week November 2025 2. This resulted in the need for a new, non-fixed, device and sim card. 3. Order completed and sent to courier - Skynet - on 6th December 2025 - one month later. 4. Delivered to wrong, old address. 5. Delivered to wrong address THREE times even after being told correct address. 6. Sim card arrived at correct address mid December 2025 - NO DEVICE. 7. Device apparently sent to Eastern Cape and then back to Telkom, 15th December, even though correct address given - AGAIN. 8. Telkom activated my account even though the device was NOT received. 9. No feedback from Telkom that the device had been returned to them. 10. Telkom was called today to try and find out the problem - what an incredibly frustrating experience. 11. 5 different calls, 3 different agents and one and half hours later my issue was finally elevated to the sales delivery team, BUT it still required them to be told of the new address (given previously at least three times) for the correct address to be entered. 12. Time will tell if they have eventually got their act together.