Extremely dissapointed with Telkom.

<p>Hi,</p> <p>I cannot believe that I have to write a review yet again for the same problem that has not been resolved after 7 months now....</p> <p>long story short. I complained since November last year that a contract was opened in my name with out my consent. After complaining on this platform, I had a response from Telkom ( Telkom HP reference number SM171225) That the contract has Ben cancelled, that all penalties will be waived and that I will be refunded for all subscription fees that I paid for the contract on a monthly basis. In April I received an invoice of an amount of R 5510 that will be deducted for cancelation penalties. After numerous calls to supervisors, they managed to remove waiver the cancelation fees. No the only thing outstanding to me is the refunds for the subscription fees. I probably have called Telkom about 40 times regarding this. I cannot believe the hell I have went through and still have to because an agent at your store made a mistake. Why must I your client have to endure all this frustrations? What kind of Bussines do you run or am I just a number? I cannot believe that a Tellecommunications company cannot properly communicate between departments.</p> <p>Please can we get this sorted out as I need to pay back my credit card as I also don't think that it is fair that I have been charged interest by my bank for not paying back the money. </p> <p>Thank you</p>