PZ
Pinkie Z

1 reviews | Active since Dec 2020

07 Nov 2022, 07:22

Extremely dissapointed and angry

Telkom stop hiring *********** sales people .Why must i be billed for 2 sim cards when I specifically took a contract for 1 sim card and I did enquire with yourl regarding that and your staff decide to close the sim u was already using.

So my story is like this I got a contract with telkom which I took last year and I have never had any complaints with that cz I spoke with the sales person directly. So around August you guy's were running women's month promo, received a call from one of your "trusted" stuff convincing me to take the data contract despite me explaining to her that I already got well she finally tempted me.However she sold me 1 contract not 2 but guess what I received 2 sim witot any explaination.

I had to request for them to call me.So I asked this lady about it and explained the story Dan she asked me which sim am I using so she will cancel the one dan I told her. Guess wat again another *********** staff she cancel the sim i had started using Dan I was forced to use the other one. I PHONED again following day asking if it shows how much they will charge me hence they doing half job I don't knw if they dizzy of what than the lady who was assisting me told me I won't be billed for 2 sim cards cz I cancelled it within 7 days.Guess wat I was billed for 2 sim cards.

Really now telkom is this how Yourl treat yourl valued trusted customer's? Angifuni ukubgasho niyangicika shem.So 3 people failed to assist me accordingly.

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