Extremely disappointed, Telkom doesn't care

<p>I logged a complaint on Hello Peter about the shocking service from Telkom on the 28th of March, they have not bothered to contact me to help me resolve my problem. I still have a faulty Telkom cable in my garden, which I would like Telkom to fix. But because I don't have a landline number NO ONE can help me and will help me. I have logged the fault 7 times over the last month to be told every time I call in to follow up that the reference number does not exist!!!!</p> <p>how can I get this fixed??? Telkom's service is poorly and a disgrace </p>