Extremely disappointed can’t wait for next and end the contract

When Telkom debit my account it’s always leave my unhappy. When I took the contract I budgeted R900 a month for all my contract lately is always more than R1000 and this R1400 I’m begging to think I will end up paying R2000. Reported the matter at the branch no respond, wrote here on hello peter they responded to say my matter has been escalated someone will call me. I am still waiting for that mysterious person to call and assist maybe that person is coming from a space hence is taking more than a month to attend my query. I have never ever been disappointed with a network. I thought MTN was the worst Telkom is worst of them all. I can’t wait for November 2018 so that I part ways with Telkom, maybe I will do upgrade with Mtn. Telkom is a ***** network they *****ing my money and failing to explaining the way they are billing me. I gave you one star because there is no zero star actually Telkom you a zero service.