1 reviews | Active since Jul 2017
Extremely disappointed
<p>Im so disappointed with the service from Telkom today. I called ********** 500 and ever time the phone was answered then dropped. I then called 081180 and asked for my call to be directed to the sales team but was not assisted. The only answer being we cannot transfer calls and no offer to assist. I eventually get through to the logistics department only to be told that the courier attemped to deliver my package on 26/07/2017. I specifically called logistics on Tuesday to let them know that I will not be available for two days. Now the package can only be delivered next week, again no offer to assist. The only answer is no. The service has been extremely poor from Telkom. I have been a customer for years but this has been a horrible experience. </p>
Hi Ilhaam
We so sorry for your experience, and thank you for bringing this to our attention. Kindly confirm your affected phone number, ID number and contact details. If you were given a reference number, please send it as well.
Make sure you select "Post a private reply" so that we can be able to view the information we are requesting.
Kind Regards
Tumelo
Best regards,
Hi Ilhaam
We so sorry for your experience, and thank you for bringing this to our attention. Kindly confirm your affected phone number, ID number and contact details. If you were given a reference number, please send it as well.
Make sure you select "Post a private reply" so that we can be able to view the information we are requesting.
Kind Regards
Tumelo
Best regards,
Hi Tumelo
Please contact me urgently on *** or ***. I am trying to get through to *** but not getting through from my landline or cell phone. I have received my package and was told that I would get a copy of my contract and that the courier would rica my sim card. Neither happened. The courier was not able to answer on either. I am very concerned because I have the package and cannot open it until I receive something in writing from Telkom. Please contact me urgently. ID number: ***. The new number that the contract should be rica'd on is ***.
Hi Tumelo
Please contact me urgently on *** or ***. I am trying to get through to *** but not getting through from my landline or cell phone. I have received my package and was told that I would get a copy of my contract and that the courier would rica my sim card. Neither happened. The courier was not able to answer on either. I am very concerned because I have the package and cannot open it until I receive something in writing from Telkom. Please contact me urgently. ID number: ***. The new number that the contract should be rica'd on is ***.
Best regards,
Best regards,