Extremely disappointed

<p>I've been on the phone with telkom for an hour now and with different agents. I'm extremely disappointed at the fact that I get paid on the 25th and my debit order is also logged for this day,however when the 25th is on an Saturday Telkom decides to deduct on the 24th and leaves me with paying bankfees of R115 each time. This particular incident happen four times previously and this is now the fifth time. I'm really disappointed at the fact that Telkom can't do anything about this as they keep on saying it's not their fault. On the 13th of july 2016 I phoned to make arrangements seeing that again Telkom failed to stick to the deduction date in June 2016,I asked the agent if Telkom wil try and deduct again through the month and has given the answer NO. Yet on the 15TH on July Telkom again tried to deduct on my account leaving me with another R115 fee to pay. I honestly feel that Telkom is responsible for refunding me my money as this is not my fault and I will not accept responsibility on Telkoms behalf for this mistake for the fifth time. I'm really disappointed and honestly wouldn't recommend Telkom to no one anymore.</p>