Extremely Bad Services from Telkom Mobile - NEVER CARE ABOUT THEIR CUSTOMERS

My name is Michael Tsotetsi ********** 640 i recieved and sms from Telkom on tuesday morning stating my services has been suspended and on the same tuesday i called telkom told them about my situation at the callcenter the lady i spoke to she told me that she is sending an urgent email to her team leader and my quiry should be resolved in 48 hour and it was not resolved.

Come thursday afternoonthe 26 of July 2018 i then called Telkom equiring about my problem i then Spoke to the lady by name of Kamohetswe Lephalo whom have told me that there is nothing on the system about my quiry and i then started being angry because i was patient enough to wait for that 48 hours i was told about. The lady open the case and told me that i will be resolved in 48 hours (again).

On friday i called Telkom because now i have lost trust in them that will fix my problem and i spoke to a lady at the callcenter asking her about my quiry and she told me nothing has been done i need to wait for 48 hours to be completed. On saturday (28/07/2018) i spoke to Nthabiseng Mokgatla whom told me that my quiry will not be resolved because postpaid department is not working on weekends, i then shouted at her telling her that my phone and my family members are not working becuase i have been **** to shen then gave me her team leader Mohau Modise whom told me that he cant do anything about my quiry i have to wait till collections department tatkes my quiry to postpaid department.

I need my query resolved as soon as possible because it has been six day without using my phone and guess what on tuesday my data will expiring as usual. I need this resolved now.