1 reviews | Active since Jun 2015
extremely bad service with no delivery of goods
Extreamly angry!!!! how on this green Earth is it possible to apply for a home smart basic package about three months to date and not have recieved any of the products which i have signed for in the contract agreement? <br> <br> durning early April month i went to telkom in Cape Gate and after applying for the contract with Clint i was told that there was a weeks waiting period as there was no stock so i was like ok ill wait but a week turned to a month and month turned to two. i have recieved no goods from Telkom and there has been no follow up done from Clints side. I havent even gotten to see the manager as for past five six times over this period that i have stepped into the store he has been on some leave! <br> <br> Alexia tried to help me but she too could not solve the problem. the part that really chesses me off is the fact that Telkom debits my account for a product they dont even bother send and there is absolutly no followups done at all. <br> <br> this matter will not be left from my side I will be back in the Cape Gate store tomorrow and if this problem is not resolved and some serious explaining done then i will be forced to seek legal advice.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the Accounts Department and feedback will follow. ***.
Apologies for any inconvenience caused.
Kind Regards
Tebogo Nash
Telkom Social Media
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the Accounts Department and feedback will follow. ***.
Apologies for any inconvenience caused.
Kind Regards
Tebogo Nash
Telkom Social Media
