Extremely bad service from Telkom ADSL technician and call center staff.

I just signed up for a two year ADSL contract and since the technician can to install the line on 29 March 2018, the internet does not work. The technician did not even unpack the ADSL modem and test the line. He just left with the instruction that the line will activated after Easter holidays. Up to today, 09 April, I have no internet and i guess come month end Telkom will bill me the full amount. I even went to the Telkom shop to ask for the 3G, which they said they can't give me because my order is still open on the system.

This is very deplorable service from Telkom. The call center agent i spoke to, at least twice today (9 April) say the system to log faults with the technicians has been down since morning. I regret signing up for the ADSL contract. This is the first month and i already have these plethora of problems. Regards Blessing