SP
Sulette P

1 reviews | Active since Dec 2019

04 Dec 2019, 14:02

EXTREMELY BAD SERVICE

I have had the worst ever experience with Telkom, we have been down in September for nearly 2 weeks - with no credit being passed for time being offline. A technician eventually came out and assisted with the problem. We are now again down for nearly 2 weeks, landline not working, and the Wifi is also offline. When we phone the answer simply states, a technician has been assigned and he will contact me.

We keep paying every month for SERVICE that we are not receiving - should that be like that???

We are wasting AIRTIME on phoning Telkom whom we pay every month for a SERVICE already now costing more and more

The best is if the payment is not made, they do not hesitate in disconnecting the line within 72 hours - so where is the 72 hours for resolving a problem with the service you are taking payment for.

If anyone is looking for service - please do not look at Telkom - you wont find service there at all. You will be throwing money into water - and wasting you time and energy on uselessness

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