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Jacobus S

1 reviews | Active since Dec 2024

17 Dec 2024, 10:45

Extremely bad service, ******** and rude employees! Customers are taken for fools! TELKOM MOBILE = COMMON *****S!

People, you must look out for Telkom Mobile! I'm struggling with them about my account from the 6th of December 2023! They stole money on their customers accounts! I had requested them to cancel the debi-check on my account numerous times! They are plane unprofessional and rude! I pay nearly ZAR 700, for my Mobile contract and my data contract together! They refuse to keep to the Consumer Protection Act! Every month at the end of each month, I pay my account via their payment portal! Every month they add an additional amount of ZAR 406 extra to my account due to their negligence of refusing to cancel the debi-check on my old bank account that isn't working anymore! They just ignore the customers and do everything to their decisions! People, the National Consumer Council, is there to submit complaints, about Businesses that are contravening the wrong practices!! Telkom Mobile, I'm coming for you in Court and you will be held liable for all legal costs and paying back people's money that you stole from them! I can't even call from my Telkom number although my account is up to date! People went yourself to the National Consumer Council and submit your complaints! Why must I pay for a service that I can't use? My wife is very ill with cancer far from me and I can't talk to her! This needs to be stopped! When you call, they just drop the phone! The customer is always right! Telkom Mobile is nothing more than just common *****S! I WON'T REMOVE THIS! CUSTOMERS HAVE RIGHTS! BRING IT ON!

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