1 reviews | Active since Dec 2015
Extremely bad Service
I have a 2mbps Uncapped Telkom ADSL account. Never really had any issues until now with Telkom service or FUP till now. I have recently bought a Playstation 4 and the games range between 15-50GB per game.<br> It seems like the Telkom Usage Policy has changed as well because after purchasing 3-4 games They throttle your line like crazy. On top of that i phoned them 4 times to ask them if there is a problem with a line. On the first 3 calls they reset the line and port and told me they'l get a technician to sort it out. On the fourth call I asked to check internet usage, and it was just over 120GB. This is ridiculous. I am unable to do any online gaming and I have to wait till next month to sort this **** out? This is really pathetic!!!
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM179176
Regards
Narriman
Telkom Social Media Team
Best regards,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM179176
Regards
Narriman
Telkom Social Media Team
Best regards,
