UvdM
Urshla van der Merwe

1 reviews | Active since Sept 2014

24 Feb 2017, 14:39

Extremely Bad Service

<p>13.02.2017 I called Telkom to request itemized billing. I was told to call another number, as to register for it, which I did. I was told I would receive it within 5 days via my email. THIS DID NOT MATERIALIZE. 22.02.2017 I called and requested it again. I was told it will be sent to me immediately. THIS DID NOT MATERIALIZE EITHER. I've been handed over to Debt Collecting Attorneys due to this, as I have failed to prove that I have been liasing with the Debtors.</p> <p>Telkom Reference No: ********** 3</p>

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Replies (1)
Telkom
Telkom's reply25 Feb 2017, 09:00
Official

Hello Brenjars

This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our billing team for assistance.

Regards
Noleen
Telkom Social Media Team.

Best regards,