SW
Shaun W

1 reviews | Active since Nov 2015

06 Feb 2017, 18:51

EXTREMELY BAD SERVICE

<p>For the past 3 months i have been having intermittent problems with my 10mb telkom ADSL line.</p> <p>The connection will drop and average around 1mb download and each time reported, Telkom will reset and resync my line to get it up to speed...but this lasts a couple days and back to square 1. I logged a fault (***) which is now in a resolved status with no one coming to check my line and everything, including the home telephone, does not function as expected. I would appreciate resolution, even some sort of communication, from Telkom in this regard. As it stand, i am just waiting for my contract to expire so i can move service providers...unless i get some action here.</p>

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Replies (1)
SW
Shaun W's update10 Feb 2017, 08:41
Reviewer Update

My line still continuously drops connection and landline does not work. As stated before, the previous technician was to return to replace the phone line. I need this to be rectified asap.