Extremely bad service

<p>Hello </p> <p>I have been given run around trying to cancel a wifi router contract which was sold to me wrongful since it doesnt have coverage or cant pick signal in my area. This device was collected almost two months back but telkom still says they didnt recieve the device hence they cant cancel my contract. Now I have been billed for something im not using. I haver send proof of collection to them but still thy don't seem interested on cancellation of my contract claiming they dint recieve the device.</p>