SD
Smita D

1 reviews | Active since Nov 2016

25 Nov 2016, 14:53

Extremely BAD SERVICE !!!!!!!!

<p>On the 25th of October 2016 I logged a fault with ref number 41ANK251016 and after a week or so, I reported this via twitter with ref 11860 and after no satisfaction I reported this on Hellopeter and was given another ref AI ********** .</p> <p>MY TELKOM LINE IS DEAD. I CANNOT MAKE CALLS OR RECEIVE CALLS. MY INTERNET IS AFFECTED WHERE I DO NOT HAVE INTERNET ACCESS. TELKOM DEBITS MY ACCOUNT TIMEOUSLY BUT DOES NOT RESOLVE ISSUES TIMEOUSLY. I AM LOOKING TO MOVE TO ANOTHER SERVICE PROVIDER AND TO REPORT TELKOM TO THE NEWSPAPERS. THE CALL CENTRE AGENTS ARE FULL OF BULL**** AS THEY ALWAYS SAY THE SAME THING THAT A TECHNICIAN IS GOING TO COME OUT BUT THATS NOT THE CASE! AND APPARENTLY ALL THE CALL CENTRE AGENTS CANT CALL BACK. TELKOMS RULE IS DO NOT CALL CLIENTS BACK! BULL****!!!!</p>

0
Replies (0)