Extremely bad service

<p>I logged a call yesterday with them about an incorrect account my line has been cut although the mistake is on their side I need to wait 10 days for them to investigate their mistake then they can get back to me? It's sad to think we need to get used to this type of service?, The saddest part is that they are so clueless I don't think they even know what hello peter is? Our country is reaching a point where it is okay not to give good service, you would think a company like Telkom would want to stand out and make a difference, yet unfortunately it's going downhill with a speed, I think the advert with Mr Bolt was meant to rather show the speed of deterioration of this company, The guy I spoke to Jody doesn't even reply he's mails and when I phone apparently no one knows him? Today I sent Carte blanch a report about this and I am so praying that they investigate this, I'm sure telkom owes alot of people money!!!</p>