Extremely annoyed and irate paying Telkom client

WORST MISTAKEN WE HAVE EVER MADE , BY FAR THE WORST SERVICE PROVIDER THERE IS , WE NEED A SIMPLE THING DONE LIKE A SIM SWOP AND TELKOM CANNOT ASSIST US , ITS 4 WEEKS LATER , I AM SITTING WITHOUT A CONTACT NUMBER AND RUN MY OWN BUSINESS , I HAVE BEEN TO TELKOM IN CLEARWATER AND TELKOM IN ROSEBANK , ENDLESS EMAILS , ENDLESS CALLS TO THE USELESS CALL CENTER , STILL TILL TODAY , NO FEEDBACK , NO REPLY , NO SIM SWOP - I CANNOT EVEN IMAGINE WHAT DRAMA CLIENTS WITH BIGGER PROBLEMS GO THROUGH TO GET THE MATTER SORTED - I WILL NEVER EVER RECOMMEND TELKOM FOR ANYONE , I WANTED TO INSTALL UNCAPPED WI-FI IN MY HOUSE AND BUSINESS AND THOUGHT I WOULD GIVE TELKOM THE BUSINESS , AFTER THIS ......HELL NO!!!!! I WILL BE GOING TO EVERY SOCIAL MEDIA PAGE AND MEDIA TO MAKE IT KNOWN HOW PATHETIC YOUR SERVICE IS