1 reviews | Active since May 2016
Extremelly poor service by Telkom - ADSL not fixed for 25 days !!!
<p>It is amazing that, at times when Telkom advertises their super fast fibre internet options, they can just leave users without ADSL for 25 days!</p> <p>I cannot even remember how many calls I logged with Telkom as I now literaly follow up every single day and here are 2 types of feedback I receive:</p> <p>"There is a bulk fault in your area" or</p> <p>" Technician was assigned and he will contact you"</p> <p>By the way, Technician by the name of Izak phoned me once, last Sa****ay to tell me the fault was fixed and actually got upset with me for telling me it was not.</p> <p>My next step will be reporting this to Carte Blanche and further to Telkom Head office and sadly, I feel that Derek and the team will help more than Telkom itself!</p>
Hi valentina-antonijevic
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM236128 .
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Hi valentina-antonijevic
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM236128 .
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
