KZ
Khuthie Z

1 reviews | Active since Dec 2012

30 Mar 2015, 10:23

Extreme inefficiency-processes & staff,negligence,

I sent my request on 10 February 2015 and to-date still no response, no assistance, been sent from pillar to post (as usual in this telkom). I regret I have ever choose an organisation with such inefficient staff & processes and will never repeat this mistake again. This morning I poke to xoliswa thabete, tebogo who offered nothing but the craziness of chatting amongst themselves while I was on the phone, no one is listening or responding to me while I have an urgent need/demand for assistance. They eventually dropped the phone on me just now.<br> This service is beyond \Extreme Bad"and has been consistent since Jan 2015"

0
Replies (2)
Telkom
Telkom's reply30 Mar 2015, 12:15
Official
Hello mafutha11,

Thank you for contacting us.

We sincerely apologise for the inconvenience caused.
Your reference number is SM99916.
Your query has been escalated to the relevant department and feedback will follow soon.

Regards
Noleen Klein
Telkom Social Media Team
KZ
Khuthie Z's update29 Mar 2020, 14:07
Reviewer Update
4 yrs later still no resolution....whoaaaaaaa