Extreme Delay in Line&ADSL Activation - Telkom

<p>I called Telkom to activate my landline and ADSL on 05Dec 2016, I spoke to Kereshlee, told me it will take 7-21 days for line and adsl activation. <br /><br />Since then, two technicians have been to my property and both gave drastically different explanations for why they could not activate the landline. Only on 10Jan was an issue reported to the mysterious 'cable department' and since then I have called every second day to the Sales team to get an update, and every single rep gives me a different story. I've spoken to Anita, Shatidah, Lindiwe, Thabeka, Stefile, the list goes on.<br /><br />It is now 24 Jan 2017 - Telkom, can you provide a service at all???? Can this matter be escalated to someone in authority to ensure a service is actually delivered???? I need to discuss this with a manager ASAP!</p>