Extreeeemly Poor Service

I am still unhappy with service I have received from Telkom. I bought data on the 22/10/2017 I have received an sms stating that I have made a data purchase but I couldn't connect after that because there was no Data , On 23/10/2017 I bought data again of 2Gig , I was only able to use the Data during the Day ...late in the evening still there was no Data. on 24/10/2017 i phoned customer they gave case number even dough i was still told different stories. ********** 9...07/11/2017 i have received an sms stating the issue has been resolved. Today i spoke to Nonjabulo Njile stating the case has been closed she advice that there was no proof of Data missing when the logged the fault. she had to log another case again because of their negligence . ********** 8 that means i have to wait for another week. I have been send back and forth , You Guys have made empty promises with regards to giving me feedback ..i even spoke to team leaders saying that they will call be back but there is nothing from Telkom side. Your Service is extremely poor, You make false promises and you don't treat customers with respect .