extreamly bad service from telkom

On behalf of my parents I would like to make it known that Telkom, who claims to be one of the best in telecommunications companies in SA, turned out to the worst service providers around....<br> <br> We have been trying to upgrade our Wi-Fi line at home for some time now, one of the sales agents had called us and sold this 50 gig 10mbps with a free dstv explorer, we agreed and were told that they will courier it to us in 7 days' time. We then waited for almost 1 month and nothing happened, we then went back to them and they said that they sent a message to us but nobody responded so they cancelled the order, we had not received any messages, we then went through the hole process of applying again and a few weeks went by and we never received any feedback. We then went to them and they gave us the same sad old story they did the last time.<br> <br> I think this is really poor service from Telkom and I would not recommend them to any friends or family, in fact I would encourage all my family and friends to cancel their service with Telkom and join another network because Telkom does not deliver what they promise.<br>