Extra Line charged for more than 7 months .....

I have been over charged for more than 7 months, I have a single land line and two cell phone of my business with a \Single call\"function ( no one at Telkom actually knows what this is)<br> But Telkom has been charging me for 2 lines and also 2 \"Single call\"functions..... I have been trying to get this<br> extra line issue resolved for months and all I'm getting resolved is nothing.<br> There is not one person that is willing to take responsibility for an customers issue. No one to take the issue and resolve it.<br> I'm now currently on the phone to Telkom again and already on the phone for over 22 mins...(oh ja after I was on the phone for that long she conveniently transferred me to sales ......!!!!!!) <br> <br> Telkom even cut my land line off the other day, their fault, their problem but they cut me off..... To get my line re-activated I paid them R3000.00 with the hope that they will attend to the problem with the extra lines....<br> Well as you all know nothing has been done yet!!!!!<br> <br> Telkom offers great looking packages .... on paper great .... in practice the most frustratingly annoying time wasting irritating this you will probably ever do.... you have been warned .... Telkom she's not so bright "