1 reviews | Active since Nov 2011
******ION OF THE HIGHEST DEGREE
I am a single mom with a son that does online schooling and unfortunately I need an adsl for him to do his studies.<br> Therefore the only company I can use for such a service is telkom. I do struggle to pay my account on time every month but I do my utmost to do so.<br> <br> However Telkom will suspend your line if you miss the payment date. Charge you a re connection fee of R192.00 + make you wait for 48 hours for something that is paid in full.<br> TELKOM ******S MONEY FOR IT\S CUSTOMERS BECAUSE WE HAVE NO OTHER OPTION FOR AN ADSL LINE.<br> We get no credit for the 48 hours we have to wait for the payment to reflect. <br> DSTV never makes me wait this long and our payments reflect immediately with them.<br> "
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM158847
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM158847
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
