******ion by Telkom Mobile

My 3G ****le got ****** a week ago. I went to a Shoprite to buy a sim card in order to do a sim swap to access my data and airtime. They wanted my ID and proof of residence for RICA, which I was glad to provide. <br> <br> I call Telkom Mobile to do the sim swap, only to be told that they are not able to do a sim swap since the card is already Rica'd. The consultant advised me to go back to the shop and ask them to not RICA it, which I do, only to be told that they are not able to sell me a sim card if they do not RICA it. <br> <br> As it turns out, you are not able to do a sim swap over the phone, because you are not able to buy a sim card that is not RICA'd. When I went to the Telkom shop, there I was told that I need to pay R35 because its a walk in, but since I am not able to do it over the phone, I have no other choice. I am utterly confused as to how this is supposed to work. I mean, when I am at home, it is at least 100km to the closed Telkom shop. <br> <br> So I am not able to sim swap, I am also not able to transfer the data from the old to the new. As usual, everyone shrugs their shoulders.<br> <br> I find this absolutely incredible. Surely there are less obvious ways of ******ing money out of users