MD
Mahesh D

1 reviews | Active since Mar 2009

06 Jan 2016, 16:15

External attack on Telkom Service

My account is being accessed from locations away from Gatesville. Please can Telkom/SAIX provide or look into who is accessing my account away from this location.<br> <br> It appears my IP is 41.151.239.162<br> <br> A solution is also to send me all the IP addresses used to access my number from the inception of my contract some 4 years ago I think. We can then look to trace anomalies and see where the root of the issue is.<br> <br> I want this for a ******** case against individuals abusing Telkoms clients.

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Replies (1)
Telkom
Telkom's reply07 Jan 2016, 09:49
Official
Hello maheshde,

Thank you for bring this matter to our attention,

Please be advised that this matter has been sent to our Technical team to assist investigating this matter and feedback will be provided.

Your reference number: SM184373

We sincerely apologise for any inconvenience caused.

Regards
Lindani
Telkom Social Media Team

Best regards,