Exremly Slow Lines and No Responce

I pay for a 2MB line connection but have been getting extremely slow line speeds.<br> I have logged a number of calls but my issue is still not resolved.<br> My Mails take forever to download. <br> It is really not worth it. I am so tired of calling and reporting the issue.<br> Calls and dates as follows:<br> 24 October 2014<br> ***<br> 11 Feb 2015<br> ***<br> 12 Feb 2015<br> ***<br> 17 Feb 2015<br> ***<br> Escalated <br> 17 April 2015 - got an e-mail confirmation but no response.<br> some of the speeds I get :<br> <br> Date Lat Lon Download Upload Latency<br> <br> 5/13/2015 13:29 -26.392098 28.***98 109<br> <br> 5/13/2015 13:28 -26.392098 28.***01 25<br> <br> 5/6/2015 19:08 -26.392098 28.***16 47<br> <br> 4/30/2015 10:45 -26.392105 28.***86 25<br> <br> 4/22/2015 14:02 -26.392261 28.***08 25<br> <br> 4/17/2015 18:28 -26.39226 28.***23 34<br> <br> 4/2/2015 15:21 -26.39212 28.***13 74<br> <br> 4/2/2015 15:06 -26.392123 28.***33 37<br> <br> 4/2/2015 15:05 -26.392123 28.***29 35<br> <br> 4/2/2015 14:57 -26.392123 28.***15 77<br> <br> 3/26/2015 10:24 -26.392123 28.***19 141<br> <br>