Explora is NOT FREE

I have now been billed for the DSTV explora for R1700 and an additional R1200 for the ADSL 10mb uncapped which is still not a 10Mb and thus its false advertising that you get a 10Mb even if your exchange can do 20Mb you will get what they feel like and you pay for your explora and its NOT FREE as advertised. Now if you phone from their shops telkom answers but they cannot help you either. Get phoned from telkom and they also cannot help. Checking their website and my invoices its a mere R513 bill yet my account according to the Telkom shop is over R3000 because of the Explora that I have to pay and the Line I have to pay that is not according to what the add said that I would get a 10Mb line not has it been activated but I get billed for next month and my account is suspended because it horrifically high because of stuff I have to pay that was \FREE". Telkom is by far the most useless company ever and nobody can assist you. They have a call centre but they cannot help you unless you phone from a Telkom shop and even then they cannot help you. NOW I NEED TO WORK TONIGHT ON THE INTERNET AND CANNOT BECAUSE MY DEBIT ORDER ONLY COMES OFF TOMORROW YET ITS SUSPENDED and unfixable"""