RC
Rowan C
1 reviews | Active since Nov 2010
13 Sept 2015, 08:38
Explora
Hi,two and a half months ago i signed up to a telkom contract that included a Dstv Explora.I have been paying and as yet no Explora.<br> I have been to the Telkom direct store and was told that there was nothing they could do and that management was aware of the Explora shortage.<br> <br> Why sell a product to a customer if you dont have stock.This is a serious breach of contract in my opinion.<br> <br> Telkom should reimburse me or the contract should be deemed none and void.
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Telkom's replyOfficial
13 Sept 2015, 09:20Hello racupido,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number and/or account number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM145123
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number and/or account number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM145123
Regards
Narriman
Telkom Social Media Team
Best regards,
Telkom's reply13 Sept 2015, 09:20
Official
Hello racupido,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number and/or account number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM145123
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number and/or account number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM145123
Regards
Narriman
Telkom Social Media Team
Best regards,