EXPLOITATION!! TERRIBLE CUSTOMER SERVICE!!

In the past 3 days I've bought probably over a gig of data because for some strange reason it keeps on getting depleted and I'm not using it on anything I haven't been using before. I noticed this a few weeks ago but shrug it off. Then yesterday I had to recharge 5 times and that is ridiculous!!!! Appalling!! Exploitation at its highest!

I then called the call centre and spoke to a consultant by the name of Sive and the only assistance he could offer was to log a call and in the meantime I should sit tight with NO DATA or purchase data AGAIN because I'm probably bored and have money to spend on MORE data. I asked to be put through to a manager and he did that but I was on hold until I turned blue in the face (pity I cannot add screenshots here) .

I then had to purchase data again, against my I'll feelings because I needed to write up this review. I'm very disappointed at this because when I ported from my previous network, it was for these reasons - exploitation. If Telkom cares about their customers, I hope they will reimburse my data in FULL and stop exploiting their customers. Terrible treatment this!

Last week I app**** online for a contract phone with them, till today no one has called me back with regards to that - VERY DISAPPOINTING!