Expired Contract but still getting charged for the past 3 months

<p>I am sick and tired of telkom mobile I've had a 2year contract with them for my wife and I. Our contract ended in July and our numbers was migrated to prepaid. But for the past 3 months it's been a up hill battle, they have been debiting my account for the phones regardless that our contracts came to a end. We have been making countless calls to the call centre to fix the problem and refund us our money's, but all we have been told by customer service is that a call have been logged and we have to wait 72 working hours for our money's to be refunded. After so many follow ups 3months later and we still getting charged for a contract that has ended in July. and no refunds was made to our accounts.</p> <p>.</p> <p>I am utterly disgusted with this service provider and the pathetic servicer they have given us. I won't recommend anyone to take out a contract with telkom mobile . Useless call centre unfriendly staff and pathetic network going with out signal most of the day.</p>