1 reviews | Active since Jan 2016
Expired contract
I had a 2 year contract (8 ta) with Telkom witch expired October 2015.The contract was renewed telephonic-ally in 2013. (A consultant phoned me) I never had to go into the office,and was told that the contract expired in October 2014.I was under the impression that it would be terminated automatically,if I did not renew it,and nobody phoned me.<br> <br> I moved to Namibia in January 2015,and despite several efforts to terminate the contract (during November / December 2014),i was still liable to pay monthly installments,although I could not use the service anymore.<br> <br> I'm still being billed,and now I am told that i must go to the office personally to cancel the contract. Must I REALLY travel to South Africa now to cancel the contract?THAT IS RIDICULOUS to say the least!!!!!<br> <br> TELCOM IS *****ING MY MONEY! I am a pensioner!!!!<br> <br> Howcome could the company phone me in 2013,and now I must go into the office....???<br> <br> TELCOM SHAME ON YOU!!!!!<br> <br> Regards.<br> <br> M.Barnard
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Cancellation Team, feedback will be provided.
Your reference number is SM183889.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Cancellation Team, feedback will be provided.
Your reference number is SM183889.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
