GP
Gert P

1 reviews | Active since Jan 2016

04 Jun 2016, 13:09

Expired contract.

<p> I had a contract with Telkom for a cell phone, monthly air time and data. The contract expired in October 2015. I have since sent many e-mails with the End Contract form as an attachment. Telkom gave me a case number SM 202055 via e-mail and said that the problem would be looked at. The end of May 2016 they deducted the monthly fee again from my bank account. Clearly Telkom has done nothing to solve this problem and it seems that I will be stuck with this contract until the day I die. The public must be warned against this menace called Telkom as you will lose a lot of money if you sign any contracts with them. This is the third time I have complained about Telkom's bad service on Hellopeter.</p> <p>Gert Pieterse.</p>

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Replies (1)
Telkom
Telkom's reply05 Jun 2016, 15:39
Official

Hi S****iepieterse

Thank you for making contact with us

This response serves as confirmation that your query has been received and we will contact you.


We really do apologize for any inconvenience we have cause to you.


Your reference number is: AI***

Regards
Luleka
Telkom Social Media Team

Best regards,