EXPIRED CONTRACT

Hi<br> I had a contract with this suppliers which expired in September 2015. after expiry I even received an SMS which advised me that I was over billed and the Agent will call me to arrange the refund. yesterday the 7th /April, I decided to view my credit profile as it's something I prefer doing a year. I was shocked to find my Telkom account being in arrears by 2 months. I then phoned their head office and I spoke to Ilse in their client services who promised to refer the matter to her manager. Poor Girl was so helpful but unfortunately someone in her company did a Mess on my profile which she couldn't do anything about . I want TELKOM to update my profile and make sure my account in their books is closed , dated back to September. Failing to do that I am definitely going to take legal action cause we talking my profile which in turn can affect my other credit applications because of their Mess