GP
Gert P

1 reviews | Active since Jan 2016

29 Mar 2016, 16:00

Expired cell phone contract.

My Telkom cell phone contract expired at the end of October 2015, due to bad or no signal in my area I send several emails to [Email Removed] with the cancellation form attached ( Department Email as shown on cancellation form ). I have received no feed back and Telkom *****s my money from my bank account every month by debit order. I have reported this matter previously on Hellopeter.com but Telkom did not act on my complaint.<br> The account number at Telkom is ***,my Telkom cell phone ***.<br> <br> I hope Telkom does the right thing now.<br> <br> Regards<br> <br> GJ Pieterse

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Replies (1)
Telkom
Telkom's reply29 Mar 2016, 17:18
Official
Hello Skilliepieterse,

Thank you for making contact with us. Please be assured that this matter has been escalated to the relevant department and feedback will follow.

We apologise for any inconvenience caused.

Kind regards

Mwezi

Telkom Social Media Team