BK
Byron K
1 reviews | Active since Dec 2009
19 Mar 2016, 19:34
Experiencing slow internet speeds
I currently have three mobile contracts with Telkom Mobile and I have been experiencing painfully slow internet speeds since January 2016. According to [URL Removed] my download speed is only 0.21 mbs and upload is 0.12 mbs. It is often so slow that I cannot even use it as webpages time-out and I get errors. This is totally unacceptable considering the cost of these services.
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Telkom's replyOfficial
19 Mar 2016, 20:29Hello bcdk,
This response serves as confirmation that your query has been received and we will provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is SM215127
Regards
Hilary
Telkom Social Media Team
This response serves as confirmation that your query has been received and we will provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is SM215127
Regards
Hilary
Telkom Social Media Team
Best regards,
Telkom's reply19 Mar 2016, 20:29
Official
Hello bcdk,
This response serves as confirmation that your query has been received and we will provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is SM215127
Regards
Hilary
Telkom Social Media Team
This response serves as confirmation that your query has been received and we will provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is SM215127
Regards
Hilary
Telkom Social Media Team
Best regards,