LM
Lee M

1 reviews | Active since Jul 2018

09 Jul 2018, 13:11

Experience from HELL!!!

I took a contract with telkom, The worst decision ever, as I ignored stories from family and friends, They have never deducted one amount for my cellphone, it has always been different obsurd amounts.

Whenever I made and enquiry, their consultants will have different stories, until I decided to visit a store, and I was told about R500 airtime that I use when I run out of date, fine I told them to cancel it. Did it stop? HELL NO, this continued, until they started to deduct +/- R2000 a month, I reversed this and told them I will pay when they have a proper explanation. Instead of a proper follow up, they sent me a text that I owe R10 000 for a cellphone. Today I received a call that I am handed over, REALLY??? and that i should settle the 'OUTSTANDING" amount to catch up my payments. WOW TELKOM WOW!!!

0
Replies (1)
Telkom
Telkom's reply17 Jul 2018, 07:31
Official

Hello lolee

This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.

Regards
Noleen
Telkom Social Media Team.

Best regards,