Expensive Bad Service

<p>I have a 4mb/s ADSL line that has been absolutely useless the last few days. Our Estate recently had Fibre installed so I figured it would be a great opportunity to sign up for the Telkom Promo of 10mb/s uncapped Fibre. I went to the branch and they told me that the Fibre is not active by me but majority of the people here have their Fibre connected. I was also told that I will receive an SMS for when they come to upgrade my ADSL line to the 10mb/s but to date I have not received anything. I guess we pay Telkom to not provide a service because I can't stream anything without it lagging every few seconds. Useless.</p>