Exorbitant debit order processed in spite of cancellation

<p>My telkom bill was R200 more than usual this month. When I checked i found that, after more than 30 years or accepting my payment via a free debit order, Telkom suddenly decided to charge me more than R200 for the privilege of conveniently (for both of us) taking money out of my account. I immediatelty phoned to cancel, and was told that the debit order had been cancelled. I made a manual payment yesterday via EFT... but they STILL processed the debit order, including the R200.</p>