1 reviews | Active since May 2010
EXORBITANT CHARGES
On July 7 I bought a Telkom 3G modem and 2GB of data. I used it that night to only check emails and went to the Unisa website. I was floored when the next morning I discovered I had no more data. I have been using MTN for the last two years during that time I worked as a journalist, meaning I did lots of research online. But on MTN 3GB of data would last me a month and probably roll over. So it was surprising how on Telkom I could suddenly go through 2GB in a matter of few hours. <br> The other day when I had left the modem plugged into my laptop with NO website open, I returned to find that I had lost 498 MB of data within 12 minutes, just because I left it idle. It explains a great deal of what happened last month and I feel like Telkom is robbing people blind- whatever it is they are doing to consume data quite so fast- IT IS WRONG. In fact ICASA should investigate and stop them. Data that I have paid for cannot just evaporate like that without me using it. That is ****************
This matter has been investigated and we have not found any network issues, however we will look at your number to check for any anomalies :).
Siya be kind to send a confirmation of your affected number to ***!
The Social Media Ref is SM131584
Kind Regards
Linda
Telkom Social Media Team
Best regards,
This matter has been investigated and we have not found any network issues, however we will look at your number to check for any anomalies :).
Siya be kind to send a confirmation of your affected number to ***!
The Social Media Ref is SM131584
Kind Regards
Linda
Telkom Social Media Team
Best regards,
