Existing Customer still they decline a Application

Hi,<br> <br> I am currently a existing LTE 100GB customer with Telkom. So I apply for a the Smartbroadband Uncapped Wireless 1 package for R599 online but get declined because of affordability.<br> <br> The LTE 100GB contract is R999 a month and the new Uncapped Wireless thing is R599.<br> So I would be saving money on a migrationupgrade type structure... at least thats what I thought.<br> <br> So I give them a call and I get told I was declined. The agent advised I must call back in a month and try again. Today I give them a call low and be hold I get told I have to wait 3 months before applying again???<br> <br> How did I get declined in the first place if the package I have cost more than the one I want to migrate to???<br> <br> Sounds like Telkom making sure you pay more for a worse service again...<br> <br> Again Telkom makes me wonder if they care about their customers.<br> <br> If this is not unfair practice then may be I should rather cancel everything I have with Telkom.<br> <br> Can someone please give me a call and resolve this or does Telkom want me to pay more than I should?<br> <br> Your Ticket Number: # ***<br> (as per the ticker I've been trying since 16 Jan 2016 to get this.)<br> <br> Regards,<br> Larry<br> <br>