NH
NIZAAM H

1 reviews | Active since Oct 2012

13 Feb 2017, 09:55

Exhausted

<p>After 37 mins and being transferred at least 6 times between departments, I decided to hang up as I wasted part of my morning. The query related to a new contract i.e. Huawei Tablet ( ********** 029) that I got over the weekend. I wanted to setup my telkomsa email on my tablet. After speaking to several agents and being transferred so many times I can say that nobody seemed competent at all in assisting me. In fact it was one of the worst calls I ever made and I hope that I am not going to be charged because I will claim my money back from this hopeless 'service provider' FOR THIS FRUITLESS call.</p> <p> </p> <p>I there's anybody at Telkom or Telkom Mobile who has the slightest clue as to how to get my Telkomsa email on my tablet, then please please call me on my LANDLINE ********** 991 PLEASE!!!</p> <p> </p> <p> </p>

0
Replies (1)
Telkom
Telkom's reply13 Feb 2017, 14:31
Official

Good day Nizaam,

Your query has been logged and sent to our Technical team for assistance.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

***

Best regards,