Exercise in frustration

Telkom cannot deliver on any of their currently advertised packages, or come up with any alternatives. They can't even port a Telkom cell number from one package to another. Every alternative solution I've come up with in the past 12 days, has been met with 'it's impossible' or 'we are out of stock'. They do not give feedback or respond to complaints (SM166307). They contradict themselves and lie. Yet they continually send me SMSes and web surveys to rate their service, as if they care. I am now moving to another service provider.