AG
Andreas G
1 reviews | Active since Feb 2015
01 Oct 2015, 14:02
Excuses galore
A special was advertised for a Huawei MediaPad T1 8 inch , on the 18th of September, processing time 5 working days. According to Telkom email : A sales agent will be in contact with you within the next 24 - 48 working hours to confirm your details as well as submit your request for processing, This did not happen. Took a week.<br> After sending numerous emails, which went unanswered eventually a notification came through. WE GOT NO STOCK. Now in the meantime TELKOM could have processed the credit clearnace, but no, if no stock we don't need to work???? So the credit check is only processed since yesterday, the 30.09.2015. Certainly shows you got no clue or work process in place. Deliver the IPAD!
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Replies (1)Telkom's replyOfficial
01 Oct 2015, 15:52Hello andreasgn,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is:SM151336
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is:SM151336
Regards
Luleka
Telkom Social Media Team
Telkom's reply01 Oct 2015, 15:52
Official
Hello andreasgn,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is:SM151336
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is:SM151336
Regards
Luleka
Telkom Social Media Team
