1 reviews | Active since Jul 2016

15 Jul 2016, 04:42

Exchange problem since late 2014

<p>So for about the last 2 or so years I've been experiencing continues latency problems while gaming, I'm a gamer and theres 2 things that **** me off the most right now 1. Lag, thats one hell of a ***** and 2. Telkom. Back to the exchange problem, after sitting through months and months of thinking that my isp was intentionally just slowing my line down I finally started complaing going back and forth between Mweb and Telkom trying to find out what the problem might be (I must say you guys are cleary a waste of time and I'm probably wasting my money paying for this **** service). After upgrading my line to try and counter the so called problem that SOME people suggested we are now sitting with a 4Mbps line, and the fact that you ****ing people have the nerve to charge me R250 for a technician call out just to ****ing find out a few months later that it was a ****ING EXCHANGE PROBLEM THE WHOLE ****ING TIME is just pathetic. Get your **** together please, I expect some UPDATES that you people have failed to provide for the whole of June after I was continuously being told that I will be provided with further updates, its the 14th of July and im still waiting since the 14th of ****ing JUNE and it has been a month already and the problem is still not sorted, I've been sitting with latency and slow browsing and download speeds for the last 2 or so years the least you ****ing people can do is stop ****ing wasting my time. I apologize for the foul language but i have to get my point across as this is frustrating and money is being wasted monthly and we are unable to browse, download, stream or play online gaming, hell i cant even send a messages just using the WiFi because it takes 2-3 mins or more to send.</p>

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Replies (1)
Telkom
Telkom's reply21 Aug 2016, 13:02
Official

Good Day,

Apologies for the late response we have sent you an email in connection with the above query please respond if you still require assistance and we will assist.

Regards

Yazied

Telkom Social Media

Best regards,