Excessive and unreasonable cancellation fees

<p>I have contacted Telkom Mobile Customer Care to enquire about the settlement amount if I cancel my contract with Telkom. First they told me that they can't help and I must go to the show. Which I did. Only to hear that I must call Customer Care!!! Called again to be told that to cancel I need to pay my contract subscription (R499) multip**** by the amount of months left on my contract (10) plus R800. In other words they expect me to pay for the full services which I will not be utilising for the next ten months and not just the amount outstanding on my device! Telkom's service is absolutely atrocious (which is why I want to cancel) and now this?! This unreasonable cancellation fee is also in contravention of the Consumer Protection Act. I was placed on hold for an hour to talk to a manager. I am so sick of this!</p>